We ship worldwide and strive to deliver your orders promptly. Most orders are processed within 48-72 hours.
Shipping options & delivery times:
Sample orders: Usually shipped by air freight with DDP (Delivered Duty Paid, known as tax-paid shipping) service for faster delivery and hassle-free customs clearance.
Official orders: Generally shipped by sea freight with DDP, offering an economical and worry-free option for larger quantities.
You can check the shipping cost and estimated delivery time for each option at checkout. We aim to provide affordable, reliable shipping tailored to your needs.
If you prefer other shipping terms (FOB, CIF, EXW), just contact us anytime.
You can reach us via inquiry form, online chat, or WhatsApp at +852 6439 0545 — we’re here to help!
Your security matters to us. That’s why we use trusted payment platforms to keep your info safe:
Pay easily with Stripe, PayPal, Google Pay, or Apple Pay.
All transactions are encrypted with advanced security standards.
Transparent billing, no hidden fees.
Shop with confidence — your payment is protected from start to finish.
Return Policy
We understand custom orders require trust — here’s how we guarantee it:
✅ Bulk orders match your approved sample — no hidden changes ✅ If you skip the sample, we’ll send a video confirmation before shipping ✅ Every piece is hand-checked — defects are extremely rare
📌 Returns or remakes accepted at our cost for:
Wrong or misplaced logos
Major defects (e.g., shedding, deformation)
Obvious mismatch with approved sample or design
⚠️ Slight color variations, stitching differences, or personal preferences are not returnable. Please contact us within 7 days of receipt. Thanks for your understanding!
Need Help?
We know ordering paint tools in bulk can raise questions — and we’re here to help!
Questions about products, pricing, or shipping?
Need help with order tracking or customization?
Reach us easily via the chat icon at the bottom right, WhatsApp, or find our phone and email info in the footer.
We’re ready to assist you anytime. Just start a chat or get in touch!
Can I order different sizes for a wholesale order?
Yes! You’re welcome to mix different sizes in your order. As long as the total quantity meets the wholesale minimum, you will still enjoy our tiered pricing discounts.
If you’d like to mix sizes, please contact our customer support team before placing your order. We’ll help adjust your order and ensure you get the correct price.
Is there a minimum order quantity for bulk purchases?
Yes, typically our bulk orders start at 50 pieces or 100 pieces, with tiered pricing discounts available for larger quantities.
How does the sample cost deduction work?
Up to $15 of your sample purchase cost can be deducted from your first bulk order if you buy in bulk, like 300 pcs.
How does your factory control quality?
Quality is the most important for us, we always pay high attention to quality controlling from the very beginning to the end, and we have many certificates.
Could I use my own logo or design the items?
Yes, customized logo and design for mass production are available.
Are you a manufacturer?
Yes, we have been manufacturing kinds of painting tools (paint brush, mesp tape and wall repair)
